Good Management Practices: Investigation

The Investigation Unit is a part of our internal redress mechanism. The department was also engaged in investigation on staff grievances under the Staff Redressal Committee. Later, in 2006 a separate Investigation Unit was formed to address the increased number of complaints under the Monitoring Department. The unit was created to uphold organizational ethics and values and to ensure greater transparency and accountability of overall management and internal observation procedures. Accordingly, all complaints regarding maladministration, abuse of discretion, negligence, oppression, nepotism, indecent behavior, arbitrariness, sexual harassment and discrimination fall under the coverage of department's investigation unit.